DTC · Shopify · Fractional Leadership

The operator your
brand actually needs.

North Break Advisory embeds senior DTC leadership into growth-stage Shopify brands.

We focus on the metrics that matter: sustainable revenue, healthy margins, and a brand reputation worth protecting.

No shortcuts. No hacks. Just real operator experience and honest data.

46%
YoY revenue growth at Takeya / ThermoFlask
5×
MER across Meta, Google & Klaviyo
Expertise
Strategic Competencies
Financial & Strategic Stewardship
P&L Ownership
Moving beyond top-line vanity metrics to focus on bottom-line health.
Unit Economics
Mastering the math of CAC, LTV, and contribution margins.
Margin Protection
Ensuring that every dollar of revenue is actually contributing to your business, not just funding volume.
Multi-Channel Execution
Shopify Plus Ecosystem
Expert-level mastery of the platform, the tech stack, and the necessary integrations.
Paid Media & MER
Shifting from siloed ROAS metrics to holistic Marketing Efficiency Ratio management.
Marketplace Strategy
Navigating channel conflict and optimizing profit across Amazon and other third-party platforms.
Operational Leadership
Retention Strategy
Turning one-time buyers into long-term, high-value customers.
Cross-Functional Leadership
Bridging the gap between marketing, supply chain, and finance.
Scaling Infrastructure
Building the operational rigor required to grow without breaking your business systems.
How we work

Four ways to
engage North Break.

Real growth doesn't come from telling you what you want to hear. It comes from hard, honest conversations about what your business actually needs to scale.

North Break specializes in Shopify brands doing $2M to $20M in revenue that are ready to build for the long term. We don't chase vanity metrics. We focus on unit economics and margin protection. This is the boring, necessary work that turns a project into an asset.

01
The Diagnostic
Fixed fee · 2 weeks
We provide a full audit of your growth engine. We look at your channels, unit economics, and team structure to identify exactly where you are losing money — and provide a concrete plan to reclaim that margin in the next 30 days. You receive a written brief followed by a 90-minute debrief. No fluff. No massive slide decks. Just the truth.
Get a diagnostic
02
The Sprint
Fixed fee · 30 days
One focused problem. One month. We embed, identify the bottleneck, and execute the fix. Launches, channel resets, team restructures, go-to-market strategy pivots, or platform migrations. We solve the bottleneck so you can get back to growth.
Start a sprint
03
The Operator
Monthly retainer
Ongoing fractional growth leadership. We function as an extension of your team, providing the senior-level oversight you need to drive results. Every week, we deliver high-level strategy, hands-on execution, and the accountability needed to keep your growth engine running.
Explore the retainer
Past work
Takeya
Director of eCommerce
46% YoY · 5× MER
Stone Brewing
P&L Owner
DTC + Multi-Unit Retail
Nogin
Amazon Strategy
Portfolio management
Chris Carroll, Senior DTC Operator and Founder of North Break Advisory
Chris Carroll
Founder, North Break Advisory
About
"I build the systems that bring your business into focus, then tell you exactly what you need to move the needle. Not what you want to hear. What you need to execute."

I've spent 15 years operating inside DTC and Shopify brands — not advising from the outside. My background spans hydration, apparel, hospitality, and marketplace commerce, always with full P&L ownership and a mandate to deliver results.

From driving 46% YoY growth and a 5x improvement in MER at Takeya to managing complex Amazon portfolios at Nogin and overseeing $30M operations at Stone Brewing, the through-line is consistent: I own systems, not just channels. I manage the cross-functional reality of your business — the interplay between your P&L, your supply chain, and your digital footprint.

That is the lens every North Break engagement runs through.

I operate by a strict set of principles: margin over vanity volume, brand equity built in lockstep with revenue, and honest conversations that keep your business focused on what actually works.

If you are looking for short-term hacks, I am not your partner. If you are serious about building sustainable growth that lasts, let's talk.

Takeya
Director of eCommerce
46% YoY · 5× MER
Stone Brewing
P&L Owner
DTC + Multi-Unit Retail
Nogin
Amazon Strategy
Portfolio mgmt
Tools & Frameworks

The tools we use
inside every engagement.

These are the actual frameworks we use to scale our clients. We have opened them up to founders who want to apply our operator-first methodology to their own business. Use them to sharpen your strategy, whether you are currently working with us or building on your own.

Toolkit
Shopify Site Performance & Tech Audit
Catch problems before they cost you conversions. Your Lighthouse scores are buried in a Chrome tab. Your Core Web Vitals live in Search Console. Your app stack is somewhere in Shopify admin, costing you money and slowing your site down every month. This tracker puts all of it in one place.
Dashboard
Ecommerce KPI Tracker 2026
Track what actually drives revenue. Your Shopify dashboard shows total orders. Your ad platforms show ROAS. Your email tool shows opens. But nobody has ever shown you all of it — organized by week, rolling up to month, with channel-level MER calculated automatically — in a single place you actually open on Monday morning. This tracker solves that.
Tracker
Paid Media Performance Tracker
Your Meta dashboard says ROAS is 4.2x. Your Shopify revenue doesn't match. You're 12 days into the month and you have no idea if you're on pace. Your creative from six weeks ago is still running because no one logged when to kill it. This tracker gives your paid media program the operating system it's missing. Daily pacing. Platform ROAS vs. true MER. Every creative documented and scored. Budget reallocation calculated automatically when one channel outperforms another.
Contact

Ready to hear
the truth?

If your growth has stalled, your margins are eroding, or you're tired of advisors who tell you what you want to hear — let's talk. Most engagements start with a straight 30-minute conversation. No pitch, no deck. Just an honest look at your business.

Prefer to keep it simple? Email directly →